Flexibility and Solution Quality. In general, their customer focus is top-notch. Whether it's a problem or any other matter, they address it immediately. They exhibit a level of customer-centricity that everyone talks about but very few actually deliver..
Petrus Gottberg, Labmaster
I would say they are very collaborative, up-to-date, and when the end result is delivered, it's as good in quality as it was originally conceived. The quality is something to be proud of.
Matti Tarvainen, Hedengren
At least flexibility – if we've needed something to be expedited, it has been considered and responded to according to the situation, which has honestly worked out very well. Delivery reliability has been at a high level; we haven't had to inquire about deliveries.
That partnership, where we are equals and, specifically, their expertise. The ease of communication doesn't have to be bureaucratic and rigid. Things get done easily. Their understanding of our business.
Easy dealings, and they are professionals and experts in their own field.